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Privacy Policy

BOOKINNERRETREATS.COM

Effective Date: 1 November 2024

At BookInnerRetreats.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data, ensuring compliance with international laws, including GDPR, CCPA, and U.S. regulations.

Definitions

Services: BookInnerRetreats directory of retreats, festivals, properties and facilitators for 

Guests; and support for Owners, including booking, sales, invoicing, and communication tools.

Site: Collection of online tools, software, and website used to provide BookInnerRetreats Services.

Users: Guests and Owners collectively.

1. Information We Collect

We collect both personal and non-personal information, including:

  • Personal Information: Names and email addresses, as well as social media profiles and website URLs (if provided). Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.
  • Non-Personal Information: Data collected via cookies, such as browser type, IP address, and website interaction patterns.

2. How We Collect Information

  • Forms: Data provided during, but not limited to, visiting our Site, registration, service listing, booking, or inquiries process on our Site, and in connection with other activities, services, features or resources we make available on our Site. .
  • Cookies and Similar Technologies: Data automatically collected to enhance user experience and website functionality.

For more details on cookies, refer to our Cookies Policy.

3. How We Use Your Information

We use your information for purposes such as:

  • Managing listings, bookings and facilitating user interactions.
  • Sending newsletters, promotions, and updates (with your consent).
  • Analysing website traffic to improve functionality and user experience.

4. Sharing Your Information

We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with trusted affiliates, such as:

  • Analytics Providers: For understanding and improving website performance.
  • Third-party Service Providers: To help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. 
  • Marketing Platforms: To send communications you’ve opted into.

We do not sell or rent your personal information.

5. Data Retention

We retain personal information only as long as necessary to fulfil the purposes outlined in this policy or comply with legal obligations. Non-essential data is deleted or anonymized after its purpose is served.

6. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request details of the data we hold about you.
  • Correction: Update inaccurate or incomplete information.
  • Deletion: Request deletion of your personal data, where legally permissible.
  • Restriction: Limit how your data is processed.
  • Opt-Out: Withdraw consent for marketing communications at any time.

To exercise your rights, contact us at hello@bookinnerretreats.com.

7. International Data Transfers

As a global platform, your information may be transferred to countries outside your own. We take appropriate measures to ensure your data is protected, adhering to legal requirements like GDPR adequacy standards and Standard Contractual Clauses (SCCs).

8. Data Security

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorised access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over an SSL secured communication channel and is encrypted and protected with digital signatures.

9. Cookies Policy

Cookies help us enhance user experience and gather analytics. You can manage or disable cookies via your browser settings. For more information, see our Cookies Policy.

10. Children’s Privacy

Our website is not intended for individuals under the age of 18. If we discover we have collected data from a minor without consent, we will delete it promptly.

11. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices or content. Please review their policies before interacting.

12. Updates to This Privacy Policy

We may revise this policy periodically. Changes will be communicated on this page with an updated effective date. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

13. Acceptance

By using the Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use the Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

14. Contact Us

For questions or concerns about this policy, contact us at: hello@bookinnerretreats.com.